What you get
The pair. The kit. Your shoe.
The pair
Shaped to an impression of your feet.
The kit
Foam. Press, hold, lift. Five minutes at home.
In your shoe
One pair, shaped for the shoe you wear most.
Free shipping both ways. Everything you need to send the kit back is in the box.
How it is made
Milled and finished by hand in our New York workshop.
from domestic and imported materials.
Not 3D-printed, not cardboard.
The workshopThe clock
Under 10 business days from your impression, or a full refund.
Counted in business days from the day your impression arrives at our workshop.
How it is countedKit ships
Within 1 business day of your order. Free, both ways.
Your impression arrives
Day one on the clock. Checked the same day.
At your door
Tracked the whole way. Shaped, finished and packed in New York.
Who designed it
Dr. George Bolotin, MD, Double board-certified · Interventional radiology & vascular
He went after the root of the problem: how you walk.
CredentialsWhich design
Where does it hurt?
Designs are matched to where and how your feet hurt. Persistent pain deserves a clinician's look.
Order
$189. One pair. Under 10 business days.
- Each additional pair$139
- The clockStarts the day we receive your impression
- Guarantee180-day 100% money-back, remakes included
- ShippingFree, both ways
- FSA / HSAEligible — your plan administrator decides
- Pay in 4Klarna · Affirm · Afterpay
Questions
Before you order.
How does ordering work?
Take the 50-second quiz or pick a design, choose your size and width, and check out. We mail you a foam impression kit. You press each foot into the foam, close the box and mail it back — shipping is free both ways. Your pair is shaped to your impression in our own workshop and is at your door in under 10 business days from the day your impression arrives — or a full refund.
How do I know they will fit?
Your orthotics are shaped from an impression of your own feet, not a size chart, and the shell is set to your weight band. We confirm the length from the impression and trim the pair to the shoe type you told us about. If anything is off, a remake is free inside the 180-day guarantee.
How long until I have my orthotics?
Under 10 business days from the day we receive your impression — or a full refund. The clock starts the day we receive your impression, not the day you order. The kit ships within 1 business day of your order, mail transit is typically 2–5 days each way, and your finished pair ships with tracking. If your pair has not arrived within 10 business days of your impression reaching our workshop, cancel for a full refund. Every leg is spelled out on the delivery guarantee page.
What if they don't work for me?
Tell us. We remake the pair at no charge, and if you would rather have your money back at any point in the first 180 days after delivery, we refund 100% of the orthotics price with free return shipping. No restocking fee, no shipping deduction, no fee for wear.
Can I pay with FSA/HSA, or in installments?
Yes to both. Use your FSA or HSA card at checkout, or pay with any card and submit our itemized receipt to your plan. We don't bill insurance. Pay in 4 with Klarna, Affirm or Afterpay at checkout.
What's different from a shelf insole?
A shelf insole is one of three or four shapes chosen to fit millions of feet; it cushions but it cannot hold a heel or contour an arch that isn't its own. A custom orthotic is shaped from an impression of your foot, so the heel cup, arch profile and forefoot relief are yours. If a shelf insole has already solved your problem, keep it — we say so in our guides.
Still unsure? care@evensteporthotics.com — a person answers.