FSA / HSA
Your pre-tax dollars work here.
FSA/HSA eligible — pay with your FSA/HSA card at checkout or submit our itemized receipt. We don't bill insurance.
Two ways to pay
- With an FSA/HSA card. Check out as usual. Our merchant category code is 5976 (orthopedic goods).
- Without one. Pay with any card, then upload the itemized receipt we email you to your plan's portal for reimbursement.
Eligibility is decided by your plan administrator. Some ask for a Letter of Medical Necessity — see the questions below.
What FSA and HSA money is
A Flexible Spending Account (FSA) and a Health Savings Account (HSA) hold money you set aside from your paycheck before tax to pay for qualified medical expenses your insurance does not cover. Custom orthotics — inserts made from an impression of your foot — generally count as a qualified expense; over-the-counter insoles often are not. Your administrator has the final say, and the IRS rules on medical expenses are in Publication 502.
Why this matters for the price
At a 24% marginal rate, paying $189 with pre-tax money is roughly the same as spending $144 of take-home pay. Add a second pair for $139 and both pairs come from the same account, subject to your plan's limits.
Year-end deadlines
Most FSAs are use-it-or-lose-it by December 31 or a short grace period after. The kit ships within 1 business day of your order and the charge posts at checkout, so the purchase date — not the delivery date — is what counts for your plan year.
What we will not say
We will never tell you that insurance pays for EvenStep, or that an FSA makes it cost nothing. Neither is true. It is a cash product you can pay for with pre-tax dollars if your plan agrees.
Sources
- Publication 502, Medical and Dental Expenses — Internal Revenue Service, accessed 2026-09-15
Can I pay with my FSA or HSA card?
Yes. Use your FSA or HSA debit card at checkout the way you would any card. Our merchant category is set for orthopedic goods so the card should authorize; if your administrator declines it, pay with another card and submit our itemized receipt for reimbursement.
Do I need a Letter of Medical Necessity?
Usually not for custom orthotics, but some plan administrators ask for one. If yours does, ask your clinician for a short letter naming the condition and the recommendation for custom orthotics. We will re-issue an itemized receipt with any detail your administrator requests.
Do you bill insurance?
No. EvenStep is a cash product. We do not bill insurance and we cannot file a claim on your behalf. FSA and HSA funds are your pre-tax money, which is why they work here.
What does the receipt include?
Your name, the date, the product, the price paid, our business name, and a line identifying the purchase as custom foot orthotics. That is what administrators need for reimbursement.
Can I use FSA money for a second pair?
Yes, if your plan allows it — the second pair at $139 is the same product category. Check your plan's rules on quantity.