By condition · custom orthotics

Heel Pain Custom Orthotics

The deepest heel cup we make, with a cushioned well under the heel bone — for heel spurs, bruised heels and long days on concrete.

First pair$189

Each additional pair — same order, different shoe$139

180-day 100% guarantee
Free shipping both ways
FSA / HSA eligible
Pay in 4

Sizing

Shoe size

Width

Which shoes will they live in?

Your pair is shaped for one shoe type. Add a second pair below for another.

Add a second pair for $139 — for a different pair of shoes

Dr. George Bolotin, MDDouble board-certified interventional radiologist · Founder of several medical devicesView credentials

Impression kit ships to you first. Under 10 business days from your impression, or a full refund. Counted in business days from the day your impression arrives at our workshop.Secure checkout by Stripe — Klarna · Affirm · Afterpay available.

Designed for

Who this pair is for

Heel painPlantar fasciitisStanding workEverydayWalking

For the heel that hurts all day, not just at first step

Not all heel pain is plantar fasciitis. A heel spur, a bruised heel fat pad from concrete floors, or a heel that simply takes too much impact all shift hurts under and around the heel bone through the day. What those have in common is a heel that needs to be held and cushioned.

This design has the deepest heel cup in our range. It holds the heel bone and keeps its natural fat pad underneath it, and the bottom of the cup is a cushioned well so impact lands on foam rather than shell. Arch support from your impression takes some of the load off the heel in the first place.

Build

Medium shell, deep cup with a cushioned heel well, full length, durable top cover; trims along the guide. Built with work boots and long shifts in mind.

Built in

Deepest heel cup in the range, holding the heel and its fat pad
Cushioned well under the heel bone — impact lands on foam, not shell
Arch support from your impression takes some load off the heel
Medium shell for all-day wear on hard floors

Shell: Medium — set from your impression and weight band
Profile: Full length — trims to your shoe
Workshop: Milled and finished by hand in our New York workshop, from domestic and imported materials
Delivery: Under 10 business days from your impression, or a full refund. Counted in business days from the day your impression arrives at our workshop.
Capture: at-home foam impression kit; free shipping both ways

From your kitchen table to our bench

Four steps. One trip to the mailbox.

Everything happens at home except the making. Milled and finished by hand in our New York workshop, from domestic and imported materials.

01
Take the 50-second quiz
Where it hurts, what you do all day, which shoes. We match one of 25 designs to you — no diagnosis, just a fit plan.
02
Press into the kit at home
A foam impression kit ships within 1 business day of your order. Press each foot into the foam, close the box and send it back. Five minutes, no appointment; shipping is free both ways.
03
We make your pair in our own workshop
Your impression is checked the day it lands — that is the day your delivery clock starts. A technician contours arch, heel and forefoot to your foot; the shell is milled to that contour, finished and checked against your impression.
04
At your door — or a full refund
Under 10 business days from the day we receive your impression, tracked the whole way. Counted in business days from the day your impression arrives at our workshop. Slide them in, lace up, walk. 180 days to decide.

See the full process The delivery guarantee

The honest guarantee

180 days. 100% back. Nothing deducted.

Wear your pair for six months. If they are not right, we remake them. If they are still not right, we refund every dollar — the full price, not the price minus a restocking fee, a shipping fee, or a "deduction" buried in the terms.

Read the guarantee in full

180 daysfrom the day your orthotics arrive
100% refundno deductions of any kind
Free return shippingwe send the label
Remakes includedfit adjustments cost nothing

FAQ

Questions about the heel pain pair

Still unsure? Write to care@evensteporthotics.com — a person answers.

Heel pain or plantar fasciitis design?

Plantar fasciitis is the choice when the pain is sharpest on the first steps and runs into the arch. Heel pain is for pain that sits under or around the heel bone all day, or a heel spur, or a bruised heel from standing on concrete.

Does a heel spur need surgery?

Rarely. Most spurs are painless bystanders seen on X-ray; when a heel hurts, it is usually the soft tissue around it. Offloading the heel and stretching the calf is the usual first plan. A clinician should look at any heel pain that is severe or came on suddenly.

Will these fit work boots?

Yes. Pull the boot's own insole out and slide this one in. The heel cup is deep and the boot has the volume for it.

How do I know they will fit?

Your orthotics are shaped from an impression of your own feet, not a size chart, and the shell is set to your weight band. We confirm the length from the impression and trim the pair to the shoe type you told us about. If anything is off, a remake is free inside the 180-day guarantee.

What's different from a shelf insole?

A shelf insole is one of three or four shapes chosen to fit millions of feet; it cushions but it cannot hold a heel or contour an arch that isn't its own. A custom orthotic is shaped from an impression of your foot, so the heel cup, arch profile and forefoot relief are yours. If a shelf insole has already solved your problem, keep it — we say so in our guides.

Which shoes will these fit?

Full-length designs fit sneakers, walking and running shoes, work boots and most lace-ups; remove the shoe's own insole and slide ours in, trimming along the guide if needed. The three-quarter design is for dress shoes and flats where there is no room for a full insole. Each pair is shaped for one shoe type, which is why a second pair for a different shoe is $139.

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